Cross-connect testing
Cross-connects should be tested before production traffic moves.
Steps
- Confirm LOA/CFA and endpoints.
- Verify light levels or link status.
- Test VLAN and routing.
- Record acceptance results.
Useful information to include
- Circuit ID
- Port IDs
- Test result
Escalation
Contact Metal on Cloud support when the issue affects production, requires privileged access, involves billing, or needs a formal incident record.