Contacts required for Metal services
Dedicated and colocation services need clear technical, billing, compliance, and NOC contacts.
What to do
- Provide billing contacts for invoices and statements.
- Provide technical contacts for server and network work.
- Provide NOC contacts for incidents.
- Provide authorized contacts for facility or remote hands approvals.
Important notes
- Contacts should be reviewed before production handover.
When to contact Metal on Cloud support
Contact Metal on Cloud support if the request is urgent, account-specific, blocked by verification, or affects a live service.