Hardware upgrade request
Hardware upgrades require compatibility and facility planning.
Steps
- Confirm CPU, RAM, disk, NIC, or GPU target.
- Check stock and compatibility.
- Approve pricing and downtime.
- Validate OS sees new hardware after work.
Useful information to include
- Current spec
- Requested spec
- Service impact
Escalation
Contact Metal on Cloud support when the issue affects production, requires privileged access, involves billing, or needs a formal incident record.