OS installation and reinstall
OS installation requests should be planned because they can erase data.
What to do
- Choose supported operating system and version.
- Confirm partitioning or RAID requirements.
- Back up data before reinstall.
- Approve downtime window and access method.
Important notes
- Support will not assume data is disposable unless explicitly confirmed.
When to contact Metal on Cloud support
Contact Metal on Cloud support if the request is urgent, account-specific, blocked by verification, or affects a live service.