OS reinstall approval
OS reinstall can destroy data and must be explicitly approved.
Steps
- Confirm target operating system.
- Verify backup and data retention.
- Approve downtime and data loss risk.
- Validate access after reinstall.
Useful information to include
- Server ID
- OS version
- Approval contact
Escalation
Contact Metal on Cloud support when the issue affects production, requires privileged access, involves billing, or needs a formal incident record.